Sam Gardner

Experience

Alerio Technology Group Denver, CO

IT Engineer Feb 2024 – Present

Serve as sole embedded IT engineer for a private K‐8 school, owning end-to-end IT operations across 120 staff including infrastructure, endpoints, security, and end-user support
Manage and maintain multi-building network infrastructure including Sophos firewall, UniFi switching and wireless, VLAN segmentation, VoIP (FreePBX/Grandstream), and Starlink WAN failover
Led full email platform migration from Outlook to Google Workspace, coordinating stakeholder communication, staff training, and cutover logistics across the full staff
Architect and maintain virtualization, backup, and disaster recovery solutions using Hyper-V and Veeam
Develop infrastructure proposals and multi-year capital planning for network hardware refreshes, balancing operational continuity with budget constraints

Frontier Airlines Denver, CO

Crew Scheduling Manager Feb 2022 – Jan 2024

Led a team of 35–40 employees across multiple levels during rapid post-COVID expansion, scaling daily flight operations from ~300 to 600+ daily departures while building out the department’s operational leadership structure
Identified, promoted, and directly mentored frontline employees into supervisory roles, owning their development from individual contributor to team lead during a high-pressure period of organizational growth
Served as the operational last line of defense within the airline’s operations center, managing FAR and contractual compliance, crew continuity, and real-time irregular operations response across a complex, high-stakes environment

Crew Scheduling Supervisor Mar 2021 – Feb 2022

Acted as shift lead for the crew scheduling operation, serving as direct supervisor for frontline schedulers and primary point of contact for real-time operational decisions during assigned shifts
Responsible for coaching, counseling, and day-to-day development of frontline scheduling staff, including performance conversations and corrective action

Crew Scheduling Coordinator May 2019 – Mar 2021

Collaborated on the airline’s operational bridge alongside representatives from maintenance control, aircraft routing, customer service, and SOC to communicate and coordinate crew scheduling concerns in real time
Oversaw frontline schedulers through delegation of recrews and time-sensitive tasks, monitored FAR and contractual compliance, and served as trainer and mentor for newly hired staff

Crew Scheduler Oct 2018 – May 2019

Rotated across multiple scheduling functions for both pilot and flight attendant operations, including current-day crew support, multi-day reserve administration, and trip transactions
Took initiative to learn beyond the scheduler role by working alongside crew coordinators during live operations, building familiarity with higher-level decision making that supported a quick progression to Crew Coordinator